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FAQ

  1. Where are you located?
    Ritz Furs is located on the east side of the street at 345 7th Ave. on the
    9th Floor, between 29th and 30th streets.

  2. What is consignment?
    Items left on consignment are under agreement allowing a consignor to provide merchandise to a consignee (Ritz Furs), who attempts to sell the merchandise on the consignor's behalf. Ritz Furs pays the consignor after an item has been sold and paid for.

  3. What do you sell?
    Ritz Furs specializes in the resale of the finest, most beautiful 'pre-loved' gently used furs and accessories.

  4. Do you rent any merchandise such as furs?
    No. Most of the merchandise at Ritz Furs is on consignment and therefore not available for rent.

  5. How often does merchandise come into the Ritz?
    We get new merchandise everyday. We accept consignment Monday thru Saturday from 9 am to 5 pm. Except during July and August when we are closed on Saturdays. No appoinments are neccessary.

  6. Where do you get your merchandise?
    Our merchandise comes from an impressive group of consignors all over the United States. We handpick the very best furs and accessories from these clients keeping our shopping customer's preferences in mind.

  7. What is your return policy?
    All sales are final, no refunds or exchanges are offered.

  8. Can we put merchandise on hold?
    Most of our merchandise is on consignment which means Ritz Furs (Ritz Thrift Shop) does not own the items. It is unfair to the consignor to have merchandise set aside without a guaranteed sale.

  9. Do you have a layaway plan?
    Yes, Ritz Furs has a layaway policy allowing merchandise to be held on deposit for a period of time. Items put on layaway (or deposit) are considered a final sale. The total amount of the sale is due within specified dates.

  10. Do you do repairs on the premises?
    Yes, but we may not be able to accommodate repairs while you wait.

  11. What sizes do you have?
    Ritz Furs carries all sizes.

  12. What is the difference between "female" and "male" mink coat?
    Female minks are generally lighter in weight, softer and suppler than male mink. Male mink is often used for trimmings as well as for full length coats to create a different fashion look.

  13. How much should I spend for a good quality fur coat?
    There's no magic number because so many factors influence price: the type of fur used, the style and the craftsmanship it involves, designer names. Other factors include the length, size and "sweep" of the garment. The important thing is to take your time and enjoy the experience... There are so many new fur types and styles to chose from!

  14. What makes one fur warmer than another?
    The warmth of a fur is determined by the density of its underfur, which acts as insulation, not its surface layer or guard hair. Hence, a sheared fur can be almost as warm as an unsheared one.

  15. Does dyeing a fur affect its quality?
    No, most modern dyes do not harm or weaken the fur.

  16. Will rain ruin a fur?
    Light rain will not harm your fur. Just hang it to dry in a well-ventilated room, away from direct heat and after it dries, give a vigorous shake. Should your fur get thoroughly soaked, bring it to us for proper treatment.